44cd Privacy Policy — Your Data, Protected
This Privacy Policy explains what personal information 44cd collects from players on the 44cd.pro platform, how that information is used, how it is kept secure, and what rights you have regarding your data.
Introduction — How 44cd Handles Your Privacy
44cd is committed to protecting the privacy of every player who uses the 44cd.pro platform. This Privacy Policy sets out the categories of personal data that 44cd collects, the purposes for which that data is processed, the parties with whom it may be shared, the measures taken to keep it secure, and the rights that players have in relation to their own data. This policy applies to all users of 44cd, including registered players, visitors who browse the platform without an account, and individuals who contact 44cd support.
By creating an account on 44cd or by continuing to use 44cd.pro, you acknowledge that you have read this Privacy Policy and agree to the collection and use of your personal information as described herein. If you do not agree with this policy, you must discontinue use of the platform. 44cd reserves the right to update this Privacy Policy periodically. Where changes are material, 44cd will notify registered players through the platform or via their registered contact details. The date of the most recent revision is displayed at the top of this page.
Key Privacy Commitments at 44cd
Information We Collect About You
When you register an account on 44cd, we collect personal information that is necessary to create and manage your account. This includes your full name, date of birth, mobile phone number, and any other information you provide during the registration process. Date of birth is collected specifically to verify that you meet the minimum age requirement of 21 years. This registration data is stored securely and is not accessible to other players on the platform.
44cd collects records of all financial transactions made through your account, including deposit amounts, withdrawal requests, wager history, bonus usage and account balance changes. This data is collected for the purposes of account management, fraud prevention, anti-money-laundering compliance and the resolution of payment disputes. 44cd does not store your full mobile wallet PIN, card number or bank account credentials. Payment transactions are processed by our payment partners — bKash, Nagad, Rocket and Visa/Mastercard card networks — and are subject to their respective privacy policies.
When you access 44cd, our platform automatically collects certain technical data about the device and connection you use. This includes your IP address, device type, operating system, browser type, the pages within 44cd you visit, the duration of your sessions and the features you interact with. This technical data is used to ensure the platform functions correctly on your device, to detect and prevent fraudulent or unusual account activity, and to generate anonymised analytics that help us improve the platform for all players. This data does not on its own identify you by name.
How We Use Your Personal Information
44cd uses the personal information we collect from you for the following purposes only. We do not use your data for any purpose beyond those described below, and we do not process your data in ways that are incompatible with these stated purposes.
- To create and manage your 44cd player account, verify your identity and age, and enable you to access all platform features including deposits, withdrawals and game access.
- To process deposits and withdrawals via your chosen payment method (bKash, Nagad, Rocket, Visa or Mastercard) and to maintain accurate records of all financial transactions on your account.
- To detect, investigate and prevent fraudulent activity, collusion, money laundering, bonus abuse and other conduct that violates our Terms & Conditions or applicable law.
- To provide you with customer support, respond to enquiries submitted to [email protected], investigate complaints and resolve disputes relating to your account or transactions.
- To send you transactional communications relating to your account, including deposit confirmations, withdrawal status updates, security alerts and notifications about changes to our Terms & Conditions or Privacy Policy.
- To generate anonymised, aggregated platform analytics that help us understand how players use 44cd, identify areas for improvement and make informed decisions about platform development. These analytics do not identify individual players.
Legal Basis for Processing Your Data
The primary legal basis on which 44cd processes your personal data is contractual necessity. When you register an account and agree to our Terms & Conditions, you enter into a contract with 44cd for the provision of online gaming services. Processing your registration data, financial data and account activity data is necessary for 44cd to fulfil its obligations under that contract — including enabling you to deposit, wager and withdraw, and providing you with a functional, secure gaming environment.
44cd is subject to legal and regulatory obligations that require the collection and retention of certain categories of data. These obligations include age verification requirements, anti-money-laundering (AML) record-keeping, Know Your Customer (KYC) identification requirements and the maintenance of financial transaction records. Processing for these purposes is a legal obligation independent of any contractual relationship with the player.
For certain processing activities — particularly fraud detection, security monitoring and the generation of anonymised platform analytics — 44cd relies on legitimate interests as the legal basis. In each such case, 44cd has assessed that its legitimate interest in preventing harm, protecting the platform and improving the user experience is not overridden by your interests, rights or freedoms, taking into account the nature and limited scope of the data processed and the safeguards in place.
Sharing Your Personal Information
44cd does not sell, rent or commercially disclose your personal information to third parties. Your personal data is shared only in the limited circumstances described below, and only to the extent necessary for the stated purpose.
To process your deposits and withdrawals, 44cd shares the minimum necessary transaction data with our payment processing partners — including bKash, Nagad, Rocket and Visa/Mastercard card networks. This sharing is limited to the data required to complete the transaction and is governed by the payment partner's own privacy and data protection policies. 44cd does not share your full account profile or gaming history with payment processors.
The games available in the 44cd lobby are provided by third-party game studios including Pragmatic Play, Evolution Gaming, Spribe and others. When you play a game provided by one of these studios, limited technical data — such as your session identifier, wager amount and game result — is transmitted to the game provider's systems to enable the game to function. This technical exchange is necessary for gameplay and does not include your full identity, payment details or contact information.
44cd may be required by law, regulation or court order to disclose your personal data to competent authorities, law enforcement bodies or regulatory agencies. In such cases, 44cd will disclose only the data that is strictly required to comply with the legal obligation and will, where legally permissible, notify you of any such disclosure. 44cd may also share data with professional advisors — including legal counsel and auditors — who are bound by professional confidentiality obligations.
44cd will never sell your personal data, never share it with advertisers, and never use it to profile you for unsolicited commercial offers from third parties. Your data is used only to operate your account, protect the platform and meet legal obligations.
Payment Data Security and Handling
All financial transactions on 44cd are processed over SSL-encrypted connections. 44cd does not store, log or retain your full bKash PIN, Nagad PIN, Rocket PIN or bank card number at any point. Payment credentials are entered directly into the interface provided by the respective payment partner and are never transmitted to or stored on 44cd servers in full. Transaction reference numbers and amounts are recorded on 44cd systems for account management and dispute resolution purposes only.
44cd employs technical and organisational security measures appropriate to the sensitivity of the data we process. These include SSL/TLS encryption for all data in transit, cryptographic hashing of account passwords (meaning 44cd staff cannot read your password in plain text), access controls that restrict internal access to player data on a need-to-know basis, and regular security reviews of our platform infrastructure. While no system can guarantee absolute security, 44cd takes the protection of player data seriously and takes all reasonable steps to safeguard it.
Cookies and Tracking Technologies
44cd uses a limited set of cookies and similar local storage technologies to operate and improve the platform. Strictly necessary cookies are required for the platform to function — they maintain your login session, remember your language preference and preserve your account state between pages. Without these cookies, the platform cannot operate correctly and your session would be lost every time you navigate between pages. Analytics cookies allow 44cd to collect anonymised data about how players navigate the platform — which pages are visited most, where players encounter difficulties and how long sessions typically last. This data is used solely to improve the platform and is never linked back to your individual identity.
44cd does not use advertising cookies, behavioural profiling cookies, cross-site tracking pixels or any third-party marketing technology that would allow advertisers or data brokers to build a profile of your browsing behaviour outside of 44cd. 44cd does not participate in any real-time bidding (RTB) advertising ecosystem. If you wish to manage or clear cookies set by 44cd, you may do so through your device's browser settings; however, clearing strictly necessary cookies will log you out of your account and may affect platform functionality.
Your Data Rights as a 44cd Player
As a player on 44cd, you have the following rights in relation to the personal data that 44cd holds about you. To exercise any of these rights, please contact 44cd support at [email protected] with the subject line "Data Rights Request" and a description of the right you wish to exercise. 44cd will respond to all legitimate data rights requests within a reasonable timeframe.
- The right to access — you may request a copy of the personal data that 44cd holds about you, including your registration information, transaction history and account activity records.
- The right to rectification — if any personal data that 44cd holds about you is inaccurate or incomplete, you may request that it be corrected or completed. You can update basic account information directly through your account settings; for corrections to identity or financial records, please contact support.
- The right to erasure — in certain circumstances you may request that 44cd delete your personal data. This right is subject to legal limitations: where 44cd is required by law to retain data (for example, financial transaction records subject to AML obligations), that data cannot be erased on request until the relevant retention period expires.
- The right to restriction — you may request that 44cd restrict the processing of your personal data in certain circumstances, for example where you contest the accuracy of the data or where you have objected to processing based on legitimate interests and that objection is pending review.
- The right to object — you may object to the processing of your personal data where 44cd relies on legitimate interests as the legal basis. 44cd will review your objection and cease processing unless it can demonstrate compelling legitimate grounds that override your interests.
To exercise any of the above rights, contact 44cd support at [email protected]. Please include your registered mobile number and a clear description of your request. 44cd will acknowledge your request promptly and respond substantively within a reasonable period. Identity verification may be required before any data access, correction or deletion request is processed.
Data Retention — How Long We Keep Your Information
44cd retains your personal data for as long as your account remains active and for a period thereafter as required by our legal and regulatory obligations. Account registration data is retained for the duration of your account plus a minimum period following account closure to meet identity verification and anti-money-laundering record-keeping requirements. Financial transaction records are retained for a minimum period as required under applicable financial compliance obligations. After the applicable retention period has expired and there is no longer a legitimate basis to retain the data, 44cd will securely delete or anonymise it.
Technical and usage data collected through cookies and platform analytics is retained for a shorter period consistent with its operational purpose — typically no longer than 13 months from the date of collection, after which it is automatically deleted or anonymised. Support correspondence is retained for a period sufficient to resolve any open disputes and to maintain a record of the support provided. Where you request deletion of your personal data, 44cd will delete all data that it is not legally required to retain and will confirm the deletion in writing.
Policy Updates and How to Contact Us
44cd reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law or regulatory guidance, or improvements to our platform. The date of the most recent revision is always shown at the top of this page. Where changes are material — meaning they significantly affect your rights or the way we use your data — 44cd will make reasonable efforts to notify registered players by displaying a prominent notice on the platform or by contacting players through their registered mobile number. Continued use of 44cd following any published update to this Privacy Policy constitutes acceptance of the revised policy.
If you have any questions, concerns or requests relating to this Privacy Policy or the way 44cd handles your personal data, please contact our support team. We are committed to responding to all privacy-related enquiries promptly and transparently. You may also use the contact details below to submit a formal data rights request as described in Section 7 of this policy.